February 25, 2021

Dubsado ToDo Tasks: Your Workflow’s Hidden Gem

When people talk about their favorite features in Dubsado, they usually mention things like…

  • Automated workflows
  • Easy appointment scheduling
  • The ability to send the proposal, contract, and invoice all at one time
  • Automatic reminders and follow ups

And while I don’t disagree with any of those (they’re some of my faves as well), I think there’s another really powerful feature that often gets overlooked.

The ToDo Task

As a Workflow Strategist, I help brand + web designers run their businesses more smoothly and efficiently. And taking advantage of the vast array of customizations available for ToDo tasks is one of my favorite ways to do this!

Now, you may be thinking, “What’s the big to-do about ToDo tasks? Isn’t it just a simple reminder ‘to do’ something?”

It can be, sure. But it also can be a really detailed tool if you utilize the text formatting options. Since the ToDo task is a free-form text box you can add all sorts of interesting things, like:

  • Bold, italics, bullets, and numbered lists to make things stand out or create organization
  • Emojis to add some personality ✅❌💲🎉☕🚩💡
  • Hyperlinked text to make it quicker and easier to access external apps or websites

But, since I know that my clients may not be as Dubsado-savvy as I am, my FAVORITE thing to include in ToDo tasks is…


I’ll usually structure my ToDo’s with the main task list at the top and a full step-by-step tutorial section at the bottom so no matter what level of Dubsado-savvy the user is, they can be 100% confident they’re taking the right steps to complete each action! This can also be great for clients who start growing a team and want to delegate some of those tasks to new team members—the SOP is already pre-written and accessible within the actual task itself!

Here’s an example of a ToDo task that explains the various steps that can be taken after a Discovery Call has been completed…

ToDo tasks that are sent as an email reminder can include all kinds of details

Depending on how the call went, the next steps could vary quite a bit. But as you can see, this ToDo task is extremely detailed to cover every possibility! While it may not look very helpful within Dubsado’s workflow interface…

ToDo Task in Dubsado
ToDo tasks within Dubsado’s workflow interface are not as helpful as the emailed version

…the emailed version in the video above is magical!

Not only have I included a few main points about what to do next in the task reminder, I’ve also included:

  • Visually interesting and easy-to-understand emojis to help guide the user towards the specific actions they need to follow
  • Detailed, step-by-step instructions to show the user exactly how to perform each action
  • Hyperlinked text to make it easier for the user to access external websites (like their Dubsado account) directly from their email
  • Font and paragraph formatting to emphasize important information and keep things organized
  • Screenshots to further assist the user and reinforce the written instructions

And all of this was made possible by using the existing functionality of the text editor when creating Dubsado ToDo tasks—wow! 🤯

Want More?

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Not even sure what Dubsado is? Sign up for an amazing free trial to get your feet wet. And bonus, once you decide you’re ready to upgrade to a paid account, you can use my affiliate link and referral code (sarahleighday) to get 30% off your first month or year! Not bad, huh?

ToDo tasks in Dubsado can be more than just a simple list of things that need to get done. They can also be used as tools for productivity.
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about sarah leigh day

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I'm a perfectionist and I strive for excellence...if there's a better, faster, more efficient way to do something, I wanna know how and I love sharing that kind of knowledge and empowerment with my clients, too!

So if you’re an Online Service Provider who longs to spend more time elevating your client experience than trying to remember what steps you missed, I’d love to work with you.

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